Facts
WHAT DOES SYNERGY FEDERAL CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
Why?
Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
- Social Security number and account balances
- employment information and income
- payment history and transaction history
When you are no longer our member, we continue to share your information as described in this notice.
How?
All financial companies need to share members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their members’ personal information; the reasons Synergy Federal Credit Union chooses to share; and whether you can limit this sharing.
How does Synergy FCU share your information?
| Reasons we can share your personal information |
Does Synergy Federal Credit Union share? |
Can you limit this sharing? |
| For our everyday business purposes – such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or to report to credit bureaus |
Yes |
No |
| For our marketing purposes – to offer our products and services to you |
Yes |
No |
| For joint marketing with other financial companies |
Yes |
No |
| For our affiliates’ everyday business purposes – information about your transactions and experiences |
No |
We don't share |
| For our affiliates’ everyday business purposes – information about your creditworthiness |
No |
We don't share |
| For nonaffiliates to market to you |
No |
We don't share |
Questions?
Call 210-750-8333 or go to www.synergyfcu.org
What We Do
How does Synergy Federal Credit Union protect my personal information?
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
How does Synergy Federal Credit Union collect my personal information?
We collect your personal information, for example, when you
- open an account or show your government-issued ID
- provide employment information or make deposits or withdrawals from your account
- apply for financing
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
- sharing for affiliates’ everyday business purposes – information about your creditworthiness
- affiliates from using your information to market to you
- sharing for nonaffiliates to market to you
State law and individual companies may give you additional rights to limit sharing.
Definitions
Affiliates
Companies related by common ownership or control. They can be financial and nonfinancial companies.
- Synergy Federal Credit Union has no affiliates.
Nonaffiliates
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
- Synergy Federal Credit Union does not share with our nonaffiliates so they can market to you.
Joint Marketing
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
- Our joint marketing partners include advertising/marketing agencies, credit card companies, loan recapture programs, financial advisors and insurance companies.